Effective Date:18-02-2025
Last Updated: 21-03-2024

At EnjoyOffer.co.uk, we strive to provide high-quality products and excellent customer service. If you are not fully satisfied with your purchase, we offer a return and refund policy as outlined below.

1. Returns Eligibility

To be eligible for a return, the item must:

  • Be unused, in its original packaging, and in the same condition as received.
  • Be returned within 4 days from the date of delivery.
  • Have proof of purchase (receipt or order confirmation email).

2. Return Process

To initiate a return:

  1. Contact our customer support at contact@enjoyoffer.co.uk with your order details.
  2. Wait for approval and return instructions.
  3. Pack the item securely and ship it to the address provided.
  4. Keep the tracking details until we confirm receipt.

3. Refund Policy

  • Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
  • Approved refunds will be Credited within 7 days to the original payment method.
  • Shipping fees are non-refundable unless the return is due to a defective or incorrect item.

4. Exchanges

We only replace items if they are defective or damaged. If you need an exchange, contact us at contact@enjoyoffer.co.uk.You will receive the exchanges in 7 working days

5. Late or Missing Refunds

If you haven’t received a refund yet:

  • Check your bank account.
  • Contact your credit card provider, as processing times may vary.
  • If issues persist, contact us at contact@enjoyoffer.co.uk.

6. Contact Us

For any questions regarding returns or refunds, please reach out to us at:
Email:
Address: Mohan Garden Uttam Nagar New Delhi 110059

By making a purchase on EnjoyOffer.co.uk, you agree to the terms of this Return and Refund Policy.